Below are a few of the principles Paradigm adopts in working with its customers:
Our first job with any new customer is to show that
we can be trusted. Software
Specifications are a tool for working toward a
successful product, not a 'stone to hang
The partnership isn't finished when a product gets installed. Few products stay at the first revision, and even the best products need support at some time.
The client doesn't pay for our mistakes.